When you purchase your Smart Curtains from us, we provide the following FREE help:

• We verify the track lengths based on the width of your window or the wall-to-wall dimensions.
• If needed, we can create a drawing to illustrate how the track will fit within your window space. This drawing can be extremely helpful for planning your curtain order, as it will clearly indicate the number of curtain hooks required.
• At times, track installations may not be straightforward. In such cases, we are here to assist with planning. For instance, if you need two tracks that converge at a room’s corner, or if it would look more appealing for one curtain to extend slightly further into a corner (an Offset Track), we are ready to help!
• For bay windows, we will produce a plan drawing to facilitate your ordering process and talk you through it.
• If you wish for the curtains to be mounted within a ceiling recess, we can advise on the appropriate recess dimensions to ensure it is done correctly on the first attempt.
• In case you are undergoing construction work, we are available to coordinate with your builder, electrician, or home automation integrator.

We only request payment once you are satisfied with the design. Processing your order is straight forward—we offer an online card payment link and accept BACS transfers.

Then when the order is ready to ship we will keep you updated on progress. We use a combination of carriers and sometimes deliver ourselves.